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How to use snapshot backups
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How to use our web hosting automatic snapshot backup system

If you are the proud owner of one of our L or XL shared hosting packages, you will have access to our automatic backup system.

Using our backup system is pretty straightforward. Follow this quick guide as it walks you through the steps.

Step 1

Log in to your Squirrel Hosting account. Navigate to the 'Hosting Management' section and click on 'View / manage your hosting'.

Manage hosting

Step 2

Next, click on the eXtend control panel icon for the hosting package that you wish to restore your backup on.

extend control panel

Step 3

Once you are logged in, at the top, you will see the 'Files' section. In here, you should see the 'Snapshot Backups' icon. Click on the link.

snapshot backups

Step 4

The system will take a backup of your site for the previous 30 days. Choose from the calendar which date you want to restore from.


Step 5

Next, if you would like to restore a database, click on the tick box next to it. Using the dropdown box, you can specify where you want to restore your database to. For example you may have created a new database and want to restore your old one to the new database.


Step 6

Next, choose from the site restoration options. Here are the options:

  • Do not restore site data - This is if you want to restore a database but not the website files.
  • Restore and overwrite site data - This restores your site data back to what it was on the date that you choose. It will overwrite your current data.
  • Restore data to restore subdirectory inside your home directory - This creates a 'restore' folder for you. All of your backup will go into this folder rather than overwriting your site data.

Now click the 'Restore now' button.

restore now

Step 7

A box will load up asking if you are sure you would like to restore, click ok.


Step 8

A page will load saying 'restoration in progress', please be patient as this can take a while.

restoration in progress

Step 8

You can now click on 'go back' at the bottom and your backup will create itself whilst you are browsing other areas of your control panel or making a cup of tea.

go back

Step 9

After a few minutes (this can take a while), click on your 'File Manager' icon.

file manager

Step 10

Depending on what type of restore you chose, you should be able to now see evidence of your backup. It's as easy as that. If you need any further help with this or have any other questions, please get in touch.


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