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Prestashop : Add a courier tracking number
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Prestashop : Add a courier tracking number

Prestashop : Add a courier tracking number

Add a courier tracking number to your customer's order on Prestashop 1.6

You may have customers who have paid extra for shipping tracking. An easy and efficient way to let them know the tracking number and keep all the order details in one place, is to add the tracking number to their order in the prestashop admin.

This short step by step guide will show you how.

Log in to your prestashop admin. Once logged in, navigate to the 'orders' section on the left hand column and click on 'orders'.


Next, click the view button next to the order that you would like to add the tracking number to.

view order

Once the customer order has loaded, navigate to the shipping section of the page and click 'edit'.

edit shipping

You will now be able to input a number in the tracking number box. Type the number in the field then clck 'update'.

update tracking

It's that simple, your tracking number will now display in the shipping section.

tracking number

The tracking number will show up on the customer's account and order history when they log in. They will also receive an email informing them of the tracking number and that their order is in transit.

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